Share a
Concern
We believe families should feel comfortable speaking up. This page outlines how to submit a complaint or grievance and how concerns are reviewed.
We’re Here
to Listen
Families may submit concerns in the way that feels most comfortable to them.
Contact Options
Contact Options
📞 Phone: (513) 587-8966
📧 Email: compliance@unyquetherapy.com
🧑⚕️ Clinical Director: Justyn Harvey
Submit a Concern
Submit a Concern
What to Expect Next
📞 Follow-Up
Follow-up occurs when contact information is provided. We really want to make sure your question or concern is fully answered. If you give us your phone number or email, we promise to get back in touch with you to talk things through and make sure everything feels resolved. Your peace of mind matters to us.
🌟 Concern
Concerns are reviewed by appropriate leadership. This means that when you tell us about something important, the right people on our team, like a supervisor or director, will always look at it closely. We make sure the person best suited to help with your specific situation is involved in finding a good solution.
🔒 Confidentiality
Information is documented and handled confidentially. We write down what you share so we don’t forget any important details, but we keep all of that information super safe and private. Only the people who need to know to help you will see it, so you can always feel comfortable talking openly with us.
Our Commitment
✨ Your Services Are Always Protected
Sharing a concern will not impact services. We want you to know that your child’s therapy and support will never be affected by you speaking up. Every complaint and grievance is handled with the highest level of care and respect because we value your honesty. We are here to listen and help, and we promise to keep your information private while we work together to make things right.
You’re in the right place. We’re here to support you, guide you, and take this next step together.
From Our Family to Yours
These resources are here to support families receiving services with Unyque Therapy. We know navigating care, information, and next steps can feel overwhelming at times. This space was created to offer clarity, consistency, and helpful tools you can return to whenever you need them.
If something is unclear or you are not sure where to look, our team is here to help. You are not expected to figure everything out on your own.
Please keep this link within your family or care team.